How to Receive Feedback Like a Boss, Part II

The next time that someone approaches you with some unwanted feedback consider the following:

Listen to understand – Hear them out without interruption. Mirror back what you heard and ask questions for clarification. Also ask for examples so you know more clearly when and in what way this is happening. If there is something that you disagree with, hold it until the end. This way you validate them and open further lines of communication. It’s always best for the concern to come directly to you rather than to others.
Respond carefully – Try to avoid sounding defensive. Leave your ego to the side and accept warranted concerns as well as viable advice. If you are unsure about the validity of feedback or what to do with it, ask for time to respond. Make sure to get back to the other party in a timely fashion and with a real game plan (see below). And then ask for feedback about the plan.

Recently, I had the opportunity to speak at a real estate training event. My talk was entitled, “Maintaining a Winning Mindset Through the Endless Grind and Hustle.” The topic was motivated by a simple reality that extends well beyond real estate.

As professionals and as people, we have better days and more challenging ones. Sometimes, we get so frustrated and experience such hardship that we just want to give up.

In my talk, I focused on 5 things that, if practiced, can help us push through to success even on the hardest of days.

They are:

Stay Positive – It can be so easy to get down on ourselves and our situations when things get tough. But we also have the power to control our thoughts and think positively. Work to ensure that you feed your mind with positive thoughts by reading inspirational quotes, listening to positive messaging, and surrounding yourself with positive people.

Describe the Action, Not the Person

What does “good feedback” mean to you?

As leaders, we give feedback constantly. We do it formally, such as in scheduled review meetings. But we also do so informally, such as when we notice something that we like (which should be the norm) or something that we don’t appreciate (a necessary but hopefully less frequent form.) It could be expressed directly in words, or communicated indirectly, as with facial gestures, tone of voice or even changes in behavior patterns.

Coaching: The Key to Getting Unstuck

One of the local papers runs my coaching content weekly.

They use this caption for my "Coach's Corner" column.

I hadn't seen it before. And I love it.

Unlike other interventions, coaching is all about taking the ideas and magic already in a client's head and helping them unravel, organize and make sense of it, while setting aside the things that have been holding them back.

Standard client comments: "I know I need to ___ (take action) but can't because ___ (limiting belief.)"

Coaching empowers people to move forward and get things done.

Make What’s Most Important Most Important

One morning last week, I made myself my favorite breakfast – fruit-filled pancakes – before heading downstairs to my home office to get my day started.

Shortly before I finished, I used some of the batter to prepare a plain pancake for my teenage daughter (she doesn’t seem to feel that pancakes and fruit go together), and she decided to sit down to eat it. This is a girl that almost never eats breakfast, certainly not in the kitchen.

So, instead of making my way downstairs, I sat down right there in the kitchen and ate with her.

We chatted about breakfast, school, and other stuff.

It was short but pleasant and a great way for both if us to start our days.

Sometimes, in our rush to get to work and (officially) start our days, we jump in, power up and plow ahead, leaving our lives behind for the time being.

At least, that’s what usually happens to me.

Making the best of a down market

How can we stay positive when the "weather" that surrounds us is bleak?

Here are some tips:

Find the positives ➕ - In every situation, there are positives and things to be grateful for. Despite the rain, the weather is quite warm. Actually, the warmest we're had in weeks. A down market offers opportunities to buy on the cheap. Reduced volume gives us time to think and strategize about how to grow when the trends reverse.
It's all pointing up ⬆️ - Starting tomorrow, the day will begin to lengthen. It will be a long climb, but it will happen. The rain will clear out as well. We can't predict when we've hit bottom in our personal lives, but past experiences tell us that better days are ahead.

12 Personal “T.H.A.N.K.S.G.I.V.I.N.G” Reasons To Show Appreciation

Thanksgiving is one of the most popular holidays of the year.

For many, it’s a time to be with family and enjoy delicious food (and some football).

It’s also the kickoff to the holiday shopping season.

At its essence, though, Thanksgiving is all about gratitude,

Whether you choose to remember how early American settlers survived a difficult winter or something more recent and personal, Thanksgiving gives us all opportunity to pause and reflect about all the goodness in our lives and say, “Thank you.”

🙏 “Thank you” for your gifts

🙏 “Thank you” for your opportunities

🙏 “Thank you” to the special people in your life

🙏 “Thank you” to the Being that produced you

Learn to Let it Go

When I say that haven’t recited this prayer properly I refer mainly to the above paragraph. After all, there have been people who have hurt me, sometimes in serious ways. They seemed very content with their behavior and most did not seek forgiveness. Even though I recognize that if we all – myself included – willingly forgave one another then we would all be able to approach God for the atonement that we desperately seek. But still, it was so hard to forgive sometimes, especially is their behavior hurt my career and/or affected my family. I suspect that most of us have struggled with this point. We simply have a hard time letting go and are prepared to hold grudges indefinitely when we feel that we were right, even to our own detriment.

Learn to measure, measure, measure 📏

My eyes can deceive me quite a bit.

Over the past two months, I have embarked in some house-related projects. One was to redo our front walk. The other was to level the area underneath an over-ground pool.

Because my home 🏡 is on a hill, an optical illusion is created that makes flat surfaces appear sloped.

When I saw our completed walk, something just didn’t look right.

And after adding substantial top soil to one end of the pool 🤽 site to even things out and prevent water for building on one end, it still seemed uneven.

However, when I used a level 📐 (a tool that indicates how flat a surface is), I saw that the surface is in fact flat.

BLOG